台新新光金控

Contact Us
Contact Us

Contact Information

Customers

Adhering to Taishin’s core values: ICIC (Integrity, Commitment, Innovation, and Cooperation), our mission is to build long term relationships with our customers, earning their trust by focusing on their needs and delivering professional and innovative service.

Contact: 24-Hour Call Centre


Telephone: +886-2-2655-3355 Press 7 for English Service

Investors

Taishin has established a corporate website at “/relations/overview/”, which discloses investor related information. Taishin also holds analyst meeting regularly to maintain information transparency to protect investors’ interests. If you have any suggestion about Taishin’s IR services, please contact us at the following contacts:

Spokesperson: Welch Lin

 

Telephone: +886-2-2326-8888 #1888
Email: spokesperson@taishinholdings.com.tw

Deputy Spokesperson: Carol Lai


Telephone: +886-2-2326-8888 #2881

IR Contacts:

 

Telephone: +886-2-2326-8888 # 3200

Email: IR@taishinholdings.com.tw

Shareholders Contact: Stock Transfer Agency Dept., Taishin Securities

Address: B1, No. 96, Jianguo N. Rd., Sec. 1, Taipei 104, Taiwan
Telephone: +886-2-2504-8125 Dial 1

Email: stock@tssco.com.tw

Competent Authorities

Competent Authorities Contact: Corporate Planning Division Ms. Tsao

 

Telephone: +886-2-2326-8888 #2315

Employees

Taishin Financial Holdings endeavors to build a healthy career environment which emphasizes humanity, mutual-respect, mutual-trust, non-discrimination and non-harassment. We expect that every Taishin’s employee will grow up and develop their potential in this friendly workplace.

Employee Contact: Human Resources Division

For any Human Resources related issues, please call +886-2-5576-1778

 

 

 

Employee Communication and Grievance Channels:

 

  1. The communication and grievance hotline:+886-2-5576-3567
  2. Employee relation E-mail address:  er@taishinholdings.com.tw
  3. Written opinion: Please mail or deliver your written document to Taishin’s Human Resources Division.

 

You are kindly reminded that in order to facilitate the following process, please provide your contact information and describe the concrete facts related to the incident reflected by you when reacting via employee communication and Grievance channels. Your opinion will be highly appreciated and will provide us with the chance of improvement. All of the information provided by you will be kept confidential. We absolutely respect your willingness to remain non-disclosed. However, please make sure to provide your name and contact information. Otherwise, we will not able to reply the incident.

 

Dedicated help desks

Any person who discovers crime, fraud or violation is entitled to report misconduct according to the system. 1. Human Resources Unit 2.Compliance Unit (Whistleblowing Reporting Channels)

 

Focal pointsOmbudsman

Each unit is equipped with a dedicated human resources service representative to act as the two-way communication axis between employees and Taishin, reflecting the voice of employees and responding to company policies in a timely manner. Employee can find the contact information from the human resources website.

Suppliers

The procurement of Taishin will be in accordance with tendering and bargaining procedures. And Taishin will find the cooperative businesses that provide products and services with high quality from the qualified suppliers, via the open, bright and fair competitive environment.

Supplier Contact: General Affairs Dept. Ms. Lee

 

Telephone:+886-2-8798-9999 #8530
Email: scm@taishinbank.com.tw

Community/Media

Community/Media Contact: Corporate Communications Dept. Mr. Huang

 

Telephone: +886-2-2326-8888 #2323

Taishin Financial Holdings

Address: No. 118, Sec. 4, Ren-ai Rd., Taipei, Taiwan, R.O.C.
Telephone: 886-2-2326 8888

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公告

台新金控與新光金控合併案,業經金融監督管理委員會核准,並已訂定114年7月24日為合併基準日。合併後,台新金控為存續公司(合併後更名為「台新新光金控」)、新光金控為消滅公司。台新金控將以「客戶權益」為優先,兩家金控合併後,所有台新金控旗下子公司客戶的往來的權益及一切權利義務不變,不會因本合併案而受到任何影響,客戶無需做任何變更申請,敬請放心。若您有任何疑問,歡迎洽詢您的業務代表或撥打以下客服專線: 台新銀行: (02)2655-3355、台新證券: (02)4050-9799、台新人壽: (02)2171-1132、台新投信: (02)2501-3838,我們將竭誠為您服務。再度感謝您的長期支持,更期待您未來繼續惠予指導。

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